Terms of service

Using this website

These terms cover your use of suttonslats.com and every purchase from Sutton Slats. Completing checkout means you accept them.

Orders and acceptance

An order is accepted when payment is approved and we send the confirmation email. If a product is unavailable or a price was shown in error we may cancel the order; any amount paid is refunded in full.

Price and payment

Prices and delivery costs appear at checkout before payment and are processed by secure payment providers. Duties or taxes not collected at checkout are paid by the buyer.

Product appearance

Wood is a natural material; grain and tone vary between panels and may differ slightly from the photos.

Delivery and returns

Our Shipping Policy and Refund Policy form part of these terms.

Your responsibilities

Provide correct contact and address details and do not misuse the site, attempt unauthorised access or upload harmful code.

Ownership

All website content belongs to Sutton Slats or its licensors and may not be reused without permission.

Third-party services

Payments, delivery and some site features are provided by third parties under their own terms.

Liability

Where the law allows, Sutton Slats is not liable for indirect or consequential loss. Your statutory consumer rights remain in place.

Changes

These terms may be updated; the version published on the day you order applies.

Questions

Email contact@suttonslats.com.